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Our Commitment To Quality Care
The practice of orthotics and prosthetics (O&P) is a recognized allied healthcare profession, and the Centre is committed to maintaining that professional recognition. Our staff assumes specific responsibilities to the physician, other licensed healthcare providers, the patient, the public, and the profession itself. These responsibilities must be discharged with honor and integrity to ensure the maintenance of public confidence in the profession and the quality of our care.
Our Patient Bill of Rights
1. Every patient shall have the right to considerate and respectful care.
2. Every patient can reasonably expect complete and current information concerning his/her diagnosis, treatment and prognosis in terms he/she can understand from his/her practitioner.
3. Every patient shall have the right to know by name and specialty, if any, the practitioner responsible for coordination of his/her care.
4. Every patient shall have the right to every consideration of his/her privacy and individuality as it relates to his/her social, religious and psychological well being.
5. Every patient shall have the right to respectfulness and privacy as it relates to his/her medical care program. Case discussion, consultation, examination and treatment are confidential and should be conducted discreetly.
6. Every patient shall have the right to expect the facility to make a reasonable response to his/her requests.
7. Every patient shall have the right to obtain information on the relationship of the facility to other health care and related institutions insofar as his/her care is concerned.
8. Every patient shall have the right to expect reasonable continuity of care. This shall include but not be limited to what appointment times and practitioners are available.
9. Every patient shall be fully informed of services available in our facility and of related charges, including any charges for services not covered under Medicare or Medicaid.
10. Every patient shall have the opportunity to participate in the planning of his/her orthotic and/or prosthetic management and refuse to participate in any experimental research.
11. Every patient shall be assured confidential treatment of his/her personal and medical records, and may approve or refuse their release to any individual outside this facility, except as otherwise provided by law or a third party payment contract.
12. Every patient shall be fully informed at the time of his/her initial visit to this facility, of the rights and responsibilities set forth in this Patient Bill of Rights.

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